Email

We use MXroute for email hosting, for the following use-cases:

• Email hosting (mailboxes and email handing, sending a message to or from foo@41n.co)
• Transactional emails (support@ email addresses, ticket notifications, billing portal notifications, etc.)

Webmail (RoundCube +): https://webmail.mxroute.com

Webmail (Crossbox): https://mail.mxlogin.com

IMAP Server: heracles.mxrouting.net
SMTP Server: heracles.mxrouting.net

PORTS:
IMAP SSL: 993
IMAP Non-SSL: 143
POP3 SSL: 995
POP3 Non-SSL: 110
SMTP SSL: 465
SMTP Non-SSL/STARTTLS: 25, 587

Full server access/setup info: infra:mxroute (internal link)

Some of our systems are set up to send transactional emails. Typically, these send via a noreply email address as the sending mailbox is (usually) not monitored. We set up a sieve filter on those mailboxes to automatically reply that the mailbox is not monitored, and where they should go to receive assistance.

Instructions to set up the sieve noreply filter: (You will only need to do this once per noreply mailbox)

1. Log in to the new noreply mailbox via Roundcube
   1. TIP: You can use the button from the mailbox list in DirectAdmin to automatically log that account in to Roundcube.
2. Click on Settings in the left bar, then choose Filters.
3. Click on Create and fill out the form as follows:
   1. Filter name: Auto-reply and discard (noreply)
   2. Filter enabled: true
   3. Scope: match all of the following rules
   4. Rules:
      1. To | contains | <full email address of this mailbox>
   5. Actions:
      1. Reply with message
         1. Message body:

            Hello, this mailbox is used for sending notifications only; replies are not monitored. For assistance, please contact 41apps_help@41nops.com.

         2. Message subject: leave blank
         3. Reply sender address: leave blank
         4. My e-mail addresses: Click on Fill with all my addresses
         5. How often send messages: 1
      2. Add another action and choose Delete message
4. Click on Save, and you should be good to go!